What does this mean for people who have bought tickets through Tiger?
- If you are flying Internationally you won't be affected unless you need to make domestic connections.
- Tiger is refunding your domestic tickets if they have been canceled. But only up to when they are officially grounded. People have reported that it can take 6 weeks to get a refund but the airline is quoting 2 weeks.
- Tiger won't cover the cancellation or rebooking fees associated with the rest of your holiday.
- Travel Insurance won't cover these costs if you take out insurance after Tiger was grounded.
- If you already have Travel Insurance before the grounding announcement and will incur costs due to cancellation or rebooking, contact your Travel Insurer for advice. They will tell you what kind of documentation you need to submit for a claim.
